BY USING ANWARCARROTS.COM YOU AGREE TO THE TERMS OF USE. WE MAY CHANGE OR UPDATE THESE TERMS SO PLEASE CHECK THIS PAGE REGULARLY. WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ON OUR WEB SITE IS ACCURATE, COMPLETE, OR CURRENT. THIS INCLUDES PRICING & AVAILABILITY. WE RESERVE THE RIGHT TO CORRECT ANY ERRORS OR OMISSIONS, AND TO CHANGE OR UPDATE INFORMATION AT ANY TIME WITHOUT PRIOR NOTICE.

ALL CONTENT OF OUR WEBSITE INCLUDING TEXT, GRAPHICS, LOGOS, ICONS, AND IMAGES IS THE PROPERTY OF DAUSCUS CAROTA, LLC. AND IS PROTECTED BY UNITED STATES & INTERNATIONAL COPYRIGHT LAWS. ALL TRADEMARKS INCLUDED ON THIS SITE ARE THE PROPERTY OF DAUSCUS CAROTA, LLC. UNLESS OTHERWISE NOTED.

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I DIDN'T RECEIVE A TRACKING NUMBER 

ONCE YOUR ORDER IS PROCESSED AND READY TO DISPATCH, YOU WILL RECEIVE AN EMAIL FROM OUR CARRIER WITH YOUR TRACKING NUMBER. PLEASE NOTE, THERE CAN BE A DELAY OF SEVERAL HOURS, FROM WHEN THE TRACKING IS CREATED, UNTIL IT IS ACTIVE.

WHEN WILL MY ORDER SHIP? 

WE TRY OUR BEST TO SHIP ALL PACKAGES WITHIN 48 HOURS OF RECEIPT OF THE ORDER FROM OUR LOS ANGELES WAREHOUSE LOCATION (EXCLUDING WEEKENDS AND HOLIDAYS). PLEASE ALLOW 3 TO 5 BUSINESS DAYS FOR ORDER PROCESSING & UP TO AN ADDITIONAL 7 BUSINESS DAYS FOR DOMESTIC ORDERS OR 15 BUSINESS DAYS FOR INTERNATIONAL ORDERS. IF YOUR ORDER HAS NOT ARRIVED WITHIN THE AFOREMENTIONED GUIDELINES, PLEASE CONTACT US AT ORDERS@TRIPLE7DISTRIBUTION.COM AND WE WILL DO OUR BEST TO TRACK YOUR ORDER FOR YOU.

I NEED CHANGE MY ORDER

PLEASE ENSURE THAT ALL ORDER INFORMATION IS ACCURATE AT CHECKOUT. AFTER YOU RECEIVE YOUR ORDER CONFIRMATION, WE ARE ONLY ABLE TO UPDATE YOUR SHIPPING ADDRESS. IF YOU NEED AN UPDATE ON YOUR ADDRESS PLEASE CONTACT US AT ORDERS@TRIPLE7DISTRIBUTION.COM IMMEDIATELY. ONCE YOUR ORDER HAS BEEN PROCESSED, WE ARE UNABLE TO MAKE ANY CHANGES TO YOUR ORDER.

MY ORDER ARRIVED INCOMPLETE

IF YOU HAVE CONFIRMED ALL OF THE ITEMS IN YOUR ORDER WERE CURRENTLY IN STOCK WHEN YOU PLACED THE ORDER, BUT AN ITEM IS MISSING, PLEASE CONTACT US AT ORDERS@TRIPLE7DISTRIBUTION.COM WITH YOUR ORDER NUMBER, A PHOTO OF THE PACKING SLIP FROM YOUR PACKAGE, AND THE NAME OF THE MISSING ITEM, AND WE WILL INVESTIGATE THIS FOR YOU.

RECEIVED A FAULTY ITEM 

WE APOLOGIZE FOR THE INCONVENIENCE THIS MAY HAVE CAUSED. PLEASE CONTACT US AT ORDERS@TRIPLE7DISTRIBUTION.COM WITH YOUR ORDER NUMBER, A PHOTO OF THE FAULTY ITEM, AND THE NAME OF THE FAULTY ITEM, AND WE WILL TAKE CARE OF THIS AS SOON AS WE CAN.

I CAN'T FIND MY PACKAGE

IF YOU'VE RECEIVED AN EMAIL STATING YOUR PACKAGE HAS BEEN DELIVERED, BUT YOUR PACKAGE ISN'T AT YOUR DOOR, PLEASE CHECK AROUND THE OUTSIDE OF YOUR HOME (FRONT/BACK PORCH, SIDE/BACK DOOR). PLEASE ALSO CHECK IN WITH YUOR NEIGHBORS, ROOMMATES, DOORMAN, OR APARTMENT MAILROOM/FRONT DESK IF THEY HAVE RECEIVED IT FOR YOU.

IF AFTER THREEE DAYS, YOUR PACKAGE HAS STILL NOT BEEN LOCATED/DELIVERED PLEASE REACH OUT TO THE COURIER DIRECTLY FOR FURTHER INFORMATION. THEREFORE, IF AN ORDER HAS BEEN MARKED AS DELIVERED AND YOU DO NOT HAVE POSSESSION OF IT, YOU WILL NEED TO REACH OUT TO THE COURIER FOR FURTHER INFORMATION.

I WOULD LIKE A REFUND/EXCHANGE

WE DO NOT ACCEPT RETURNS FOR REFUND, CREDITS, OR EXCHANGES. ALL SALES ARE FINAL, PLEASE MAKE SURE THAT YOU HAVE CAREFULLY REVIEWED ALL INFORMATION IN YOUR ORDER PRIOR TO FINALIZING YOUR PURCHASE, INCLUDING SELECTING THE CORRECT SIZE AND COLOR OF YOUR ITEMS. 

TAXES, SHIPPING & HANDLING

ALL USA ORDERS ARE SHIPPED VIA USPS OR FEDEX. ALL INTERNATIONAL ORDERS ARE SHIPPED VIA FEDEX. CARRIERS ARE SELECTED BASED ON THE MOST EFFICIENT DELIVERY. INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR CUSTOMS DUTIES AND/OR BROKERAGES FEES IN ADDITION TO SHIPPING COSTS ASSESSED DURING CHECKOUT. ALL CALIFORNIA RESIDENTS WILL INCUR SALES TAX AS SET BY THE STATE OF CALIFORNIA AND/OR THE COUNTY TO WHICH YOUR DELIVERY WIL BE SHIPPED.



PLEASE NOTE CARROTS BY ANWAR CARROTS RESERVES THE RIGHT TO REFUSE OR CANCEL ANY ORDER FOR ANY REASON.